MBS offers a cost-effective suite of data center solutions that increase efficiency and significantly reduce operating cost by outsourcing day-to-day management, Wintel support, data center engineering, media management, monitoring & system administration, co-location, data migration and data center consolidation. MBS provides services to clients around the world through our global delivery centers and partners in North America, South America, Asia Pacific and Europe.

Media Management

• Media mounts\dismounts
• Level 1-2-3 App Support (Legato, Media Ops, MPE, FRU)
• Tape library inventory, audits and ordering
• Assist in server and tape library relocations
• Hot-site support services
• Hands and eyes services (tiered support levels)

Data Center Consolidation

• Application & Data Assessment & Discovery
• IT Infrastructure – Server & Storage Consolidation
• Management & Operations
• Facilities: Racking, Stacking & Cabling

Data Center Migrations

• Support global Data Center Consolidation efforts
• Engage with app teams through E2E migration process
• Configuration and execution of final data backup in legacy data centers (globally)
• Arrange the secure shipment of tapes from legacy data centers to Next Generation Data Center (NGDC) sites
• Execution of data, media, format and optical conversions
• Configuration and execution of initial data restore into NGDC application environment
• Service Management oversight and process control

Monitoring & System Administration

• 24x365 help desk monitoring support (Level 1, 2 & 3)
• Delivers technical support for customer environment
• Provides call qualifications, logging and routing
• Performs troubleshooting and problem isolation
• Provides incident monitoring, tracking and closure
• Provides problem management & trend analysis
• Network Administration

Co-Location

• Superior Operations
• Premier co-location services with service level agreements
• 100% customer satisfaction
• 100% availability for power, bandwidth, and network components
• Safe and highly-secure data centers
• Network Operations Centers (NOC) staffed 24x365 by experienced engineers
• Each data center is operated with the highest availability standards/best practices
• Cooling and environmental controls
• Fire and smoke detection systems
• Redundant Networks
• Cabling and Grounding